Implementation Services and Support

Once a business has selected a software package it is common for the business to require additional project management and application consulting experience to support and supplement their current staff during the software implementation process.

Progressive-ERP provides project management, business process and application consulting resources that can perform the following:

  • Implementation plan development
  • Project plan monitoring and management
  • Key business requirement identification
  • Business processes and software solution development
  • Master data conversion
  • Conference room pilots (CRP)
  • System integration testing
  • Core team and end user training support
  • Cutover planning and post go-live support

Report Development Services

We provide custom Reporting Design & Development services to help our Clients gain insights into ongoing operational status and business planning intelligence, and deliver secure, interactive reports to employees, partners and customers.

Progressive-ERP has extensive experience designing and implementing forms and reports that help our clients fully utilize the reporting capability of their ERP system.

No matter the technology either Crystal Reports or an ERP embedded reporting framework we specialize in developing reports that maximize the benefits of your ERP system.

Data Conversion Services

Data conversion is one of the major reasons for an ERP project missing its on-time objective. Planning and execution in this phase are critical.  Progressive-ERP has experienced consultants and methodology to streamline the data extraction, cleansing, and conversion processes.

Progressive-ERP can supplement your IT staff in the following activities:

  • Project management
  • Data conversion planning
  • Data mapping: current system to the new system
  • Data migration: exporting and importing
  • Managing data cleansing activities
  • Quality assurance

 

Customized Training Services

ERP training and knowledge transfer are some of the more challenging aspects of a successful ERP implementation. Because of our technology-independent approach, we partner with some of the leading experts for each software solution to provide custom training and documentation that is typically more effective than generic vendor training materials.

As ERP training specialists, we understand exactly what is required to design, produce, organize and deliver effective end-user training. This is backed by our experience in supporting ERP implementation and upgrade projects across the globe.

Our clients benefit from our extensive knowledge and understanding of how ERP systems are used within a variety of organizations. If your internal resources are stretched, we can provide expert guidance and support throughout the process.

Next Steps...

To contact us for more information about these or more services, give us a call at 616.304.2574 or click on the button to the right.